A bunch of useless crap
because I'm a dumbass
Published on August 17, 2007 By MasonM In Blogging
I finally made it home late this afternoon. It felt really good to be home again after a month of road bullshit. After dropping my bags on the living room floor I immediately walked over to the c-store for a 12 pack. I wanted to kick back in my recliner with a cold one or two.

When I got back I fired up the computer so I could order a pizza for dinner. No internet service! What???!!!! It was supposed to be transferred to the new place a month ago for crying out loud! I looked over at the modem/router and it was blinking in a manner it's not supposed to blink. No signal. Jesus on a pony!

I called up the Verizon tech support number and complained about the fact that after a month I still had no dsl service. The tech, "Sherman" (I never knew folks in India named their kids Sherman) assured me that the work order had been completed. We walked through a few troubleshooting steps and he decided that the modem was faulty. Of course it's out of warranty too.

I told him that I did not believe that the modem was faulty but that I would go buy a new one if for no other reason than to prove him wrong. I went and bought a new one. I came back. I began disconnecting the old modem and noticed that when I unplugged the power the modem stayed lit. WTF?

After a quick wire trace I realized that somehow during the quick move and set up I switched the power leads for the speakers and the modem. The speaker power lead was plugged into the back of the modem and visa versa. Ummmmmm, hello? The little speaker power unit can't supply near enough juice for the modem.

Once I corrected the power lead mix up the modem immediately connected and I had internet service.

Naturally I felt like a total dumbass.

I probably should call up "Sherman" and apologize. But I probably won't.

Ah well, it' still nice to be home and maybe I can redeem my pride a little bit tomorrow by fixing the leaky water valve in the bathtub. Or maybe follow through on the whole dumbass trick and flood the joint.


Comments (Page 1)
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on Aug 17, 2007
Haha.

And now you know what it's like to be me every single day of my life. LOL.
on Aug 17, 2007
Haha.

And now you know what it's like to be me every single day of my life. LOL.




I'd like to say I've never done anything that dumb before, but well...I just can't.
on Aug 17, 2007
lol... at least you admitted it.. You do realize you aren't the only one to ever do that,, but it does make me feel better knowing if you can screw it up.. that I shouldn't feel bad when I do..

Glad you can chill for a few days.. Take care
on Aug 17, 2007
lol... at least you admitted it.. You do realize you aren't the only one to ever do that,, but it does make me feel better knowing if you can screw it up.. that I shouldn't feel bad when I do..

Glad you can chill for a few days.. Take care


Well, I think we all have our dumbass moments from time to time.

Thanks
on Aug 17, 2007
Nah, don't worry about calling Sherman back, MM. We're used to PEBKAP and ID-10T errors...lol. ANd the end users NEVER call us back when it's THEIR fault...lol!
on Aug 17, 2007
Nah, don't worry about calling Sherman back, MM. We're used to PEBKAP and ID-10T errors...lol. ANd the end users NEVER call us back when it's THEIR fault...lol!


Yeah, I know. I used to be in that line of work, but I did the in person stuff not on the phone. Sometimes it was really hard to not laugh at them.
on Aug 17, 2007
but I did the in person stuff not on the phone.


I do both. And yes, it is hard not to laugh. At least on my phone, I have a "mute" button, which is liberally used.
on Aug 18, 2007
Don't worry - Verizon's messed with me enough for both of us.
on Aug 18, 2007
but I did the in person stuff not on the phone.


I do both. And yes, it is hard not to laugh. At least on my phone, I have a "mute" button, which is liberally used.


Yeah I imagine that mute button could be handy
on Aug 18, 2007
Don't worry - Verizon's messed with me enough for both of us.


I know what you mean.

That reminds me, I need to call and yell at them about something else.
on Aug 18, 2007

I've done my share, or almost done my share, of mixing up plenty of power supplies in my day.  That whole issue is why people at work think I'm incredibly anal/OCD when I put all of the parts for a router/ switch/ hub/ set of speakers/ etc. into a bag, power supply included and keep things together that way.  Having had a rash of speakers that don't work because they are mismatched with the wrong power supply, and hubs that had the same problem, and lots of other devices, well, you get incredibly frustrated.

What makes matter worse for all of us is that the people that manufacture the devices and the people that make the power supplies many times never bother to actually put any real identifying information on the power supply so you can't tell that 'Innetech' power supply really goes with this hub, or that speaker, or whatever.

Frustrating as all get out.

on Aug 18, 2007

Texas Wahine said:

And now you know what it's like to be me every single day of my life. .

Now I know that just ain't true as I've seen females remind the males in the populace that until we can pass a bowling ball....

on Aug 18, 2007
What makes matter worse for all of us is that the people that manufacture the devices and the people that make the power supplies many times never bother to actually put any real identifying information on the power supply so you can't tell that 'Innetech' power supply really goes with this hub, or that speaker, or whatever.


Yup.

I've handled more routers than I care to remember, and checking and triple checking the voltage is a PIA. It's just a good thing the speaker voltage was LESS than the modems so it didn't get fried!
on Aug 18, 2007
What makes matter worse for all of us is that the people that manufacture the devices and the people that make the power supplies many times never bother to actually put any real identifying information on the power supply so you can't tell that 'Innetech' power supply really goes with this hub, or that speaker, or whatever.


Yeah that's always been a major complaint of my own. Why can't they label the damn things?

I normally also package up everything together but this move was a rush job and in no way organized.
on Aug 20, 2007

YOu are lucky.  Underpowering those boxes is usually what causes them to die.

As for Sherman, I have called a company back and appologized in he past when "an impossible" was the truth.  This does not include Verizon who I called to have reset a password, and they spent 2 hours on the phone with me, calling me every idiot name they could when they thought I could not hear, just to find out after 2 hours (and finally getting the password), that it was the Linksys (which I would have been able to tell in about 10 minutes if they had given me the stupid password!).

No, I dont have any sympathy for Verizon and their idiots.

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